Shipping & Payment Info

We want to get your fairly traded items to you as safely and quickly as possible. Below you will find everything you need to know about how we package, ship, and accept payments for your orders.

Shipping & Delivery

We only ship to addresses within the United Kingdom. All orders are carefully packaged by our family team and dispatched within 3 working days of your order being placed.

We proudly use Royal Mail tracked services to ensure your items are fully visible from our door to yours:

• Royal Mail Tracked 48 (Standard Delivery):
  • Delivery Time: Typically arrives in 2–3 working days after dispatch.
  • Cost: This will vary depending on the item(s) added to your basket. Please, review your shipping total cost before placing your order. We do, however, offer a free delivery for orders over £100.
• Royal Mail Tracked 24 (Express Delivery):
  • Delivery Time: Typically arrives the next working day after dispatch.
  • Cost: This will vary depending on the item(s) added to your basket. Please, review your shipping total cost before placing your order. We do, however, offer a free delivery for orders over £100.

Please note: You will receive a tracking link via email as soon as your order has been dispatched so you can follow its journey.

Secure Payment Methods

To ensure your shopping experience is completely safe, we process all payments securely using industry-standard encryption. We do not store or see your credit or debit card details.

We accept the following payment options at checkout:

• Credit and Debit Cards: Safely processed via Lightspeed Payments. We accept all major cards including Visa, Mastercard, and American Express.
• PayPal: Select PayPal at checkout to log into your account and pay securely using your saved balance, bank account, or linked cards.